Privacy and Cookie Policy

‍Last Updated: June 2025

At Donelan Property Ltd., we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy and Cookie Policy outlines how we collect, use, and protect your data when you use our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Donelan Property Ltd. is a property company offering professional services in property management and investment. For any questions about this policy, please contact us at:

Email: info@donelanproperty.com
Phone: 0330 0414 578
Address: 6 Barlow Moor Rd, Didsbury, Manchester M20 6TR

What Information We Collect

We may collect and process the following data:

Personal Information: When you fill out forms, contact us, or engage with our services, we may collect your name, email address, phone number, and other relevant details.
Usage Data: Information about how you use our website, including your IP address, browser type, and page interactions.
Cookie Data: Information gathered through cookies and similar technologies (see "Cookies" section below).

How We Use Your Information

We use your information to:

Respond to your enquiries and provide services you request.
Facilitate property-related transactions or communications.
Improve our website and understand how users interact with it.
Comply with legal obligations.

Legal bases for processing your data:

Consent – where required for cookies or marketing communications.
Contract – to fulfil a service you’ve requested.
Legitimate Interests – such as improving our services or site functionality.
Legal Obligation – to comply with applicable laws.

Sharing Your Information

We do not sell or trade your personal information. We may share data with:

Service providers who help us operate our website or manage communications.
Government or regulatory bodies if required by law.

Cookies

Cookies are small files placed on your device to improve your browsing experience. Our website uses a cookie consent banner powered by CookieScript, which allows you to manage your preferences and gives you full control over which cookies you accept or reject.

Types of cookies we use:

Strictly Necessary Cookies – essential for the site to function properly.
Performance Cookies – help us understand how visitors use the site.
Functional Cookies – enable enhanced functionality and personalisation.
Targeting/Marketing Cookies – may be used by third parties to build a profile of your interests.

Managing Cookies

You can change or withdraw your consent at any time using the CookieScript banner at the bottom of the website. You can also manage cookies through your browser settings, although disabling cookies may affect how the site functions.

Cookie List

A full list of cookies in use, including their purpose, duration, and type, can be found by clicking the “Cookie Settings” button in the consent banner. This list is kept up-to-date by CookieScript.

Your Rights

Under UK GDPR, you have the following rights:

Access – request a copy of your personal data.
Correction – ask us to correct any inaccuracies.
Erasure – request we delete your data, where applicable.
Restriction – limit how we process your data.
Portability – receive your data in a machine-readable format.
Objection – object to processing based on legitimate interests.
Withdraw Consent – withdraw your consent at any time.

To exercise any of these rights, contact us at info@donelanproperty.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/

Data Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Retention of Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Changes to This Policy

We may update this policy from time to time to reflect changes in the law or how we operate. Please review this page periodically.

Contact Us

If you have any questions about this policy or how we handle your data, contact us at: